Enerjise Privacy Statement

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Privacy Statement

Jacqueline Adams

My privacy policy complies with the new GDPR legislation from May 25th 2018, giving you peace of mind and confidence that I will manage your data correctly.

This statement informs you of what personal information I hold and why, and what your rights are.

Who I am and how to contact me

Jacqueline Adams
Email: jacqueline@jacquelineadams.me
Telephone: 07949 726556

Information I need prior to treatment

I need your contact details, which include name, address, postcode and phone number. I also need information about your health, lifestyle and age for treatment to go ahead.

Explanation of why I need this information

I need all the information to provide a safe and suitable treatment, and to allow me to compose a tailor-made treatment plan.

I must also comply with the professional code of conduct and ethics set out by the Association of Reflexologists (AoR). I also need this information for insurance purposes.

How long will I retain your data

I must retain records for a period of at least 7 years from the date of your last treatment. In a minors case this would be 7 years after their 18th birthday.

Protecting your Personal Data

Jacqueline Adams will not share your information with any third parties. I am committed to ensuring that your personal data remains secure.

I will contact you using the contact preference that you give me during our first consultation. This will be in relation to appointment times.

GDPR gives you the following rights

The right to be informed

To know how your information will be held and used (as stated in this statement)

The right of access to see your therapist’s records of your personal information so you know what is held about you and can verify it.

The right to rectification: To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

To know how your information will be held and used (as stated in this notice).

The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

If you wish to exercise any of these rights, please use the contact details given above.

If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at: www.ico.org.uk

Therapists Rights

If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you.

Your therapist must keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.

A copy of this document will be sent to you should you contact me via email, and a hard copy will be provided at our first consultation in order to confirm that you have understood and accepted my privacy statement and your rights under the GDPR.